Amazon Alexa and Google Home can’t find my Globe Suite Skill/Action or can’t discover my devices.

  • Please ensure your device is close enough to your network wireless router. (50m)
  • Confirm your Amazon Echo/Google Home is working properly.
  • When putting numbers in the device’s name, make sure to spell out the number instead of using the numerical value.
  • Make sure your device has simple name.
  • Try reconnecting your Amazon Echo/Google Home.